Shipping policy

Worldwide Shipping Policy

✓ Please ensure that your name and address are entered correctly and without errors.

✓ You will pay a flat shipping fee depending on the delivery address unless you are eligible for free shipping. These costs will be automatically calculated during the checkout process.

✓ Orders typically take 24-72 hours to process before shipment.

✓ If your package has not arrived after 15 business days, please contact our customer service.

✓ Please expect delays during and after the holidays, sales, pre-orders and special events.

Subject to any specific terms outlined in the respective offer, delivery times generally range between 5 to 8 business days for most locations.

Please note that the entitlement to free product additions that may have been added based on a certain minimum order value or quantity will expire in case of a return. In this case, the free product must also be returned; otherwise, we reserve the right to deduct and withhold the product value from the refundable amount.